Terms & Conditions

Making bookings with Jennifer Hennessy Artistry signifies you agree to the terms and conditions stated below. Please read in full so that you are fully aware of your rights when booking services provided. It is the responsibility of the client to understand, agree and be responsible for all booking conditions stated below, including all payments being made. 

Bookings:

Bookings work on a first come, first served basis. 

  • Appointments are not secured without a booking deposit.

  • A €100 non refundable booking deposit is required to secure each service provided. 

  • Once you receive confirmation of availability from Jennifer Hennessy Artistry, a booking fee must be paid within 48 hours or your date/time may no longer be available. 

  • Once the booking deposit is received a confirmation email will be sent to you and your date/time will be secured.

  • Makeup and Hair consultation forms are mandatory and will be sent to you during the booking stage. We require information on whether the client has allergies, any skin conditions or concerns and any products to avoid or request. 

  • Wedding bookings must be paid in full 2 weeks prior to wedding date.

Cancellations:

In the event that the client cancels the booking fee will not be refunded.

  • The booking deposit is non refundable and will be retained by Jennifer Hennessy Artistry regardless of notice of cancellation due to administration costs and loss or earnings caused by allocating dates/times for your appointment. 

  • Wedding cancellations within 60 days of the date of the event will be charged in full.

  • In the unlikely event that Jennifer Hennessy Artistry cancels, as much notice as possible will be given and every effort will be made to find a replacement makeup artist. If no replacement can be found then money paid in advance will be refunded with the exception of the makeup or hair trial already completed.

  • If a wedding/event booking is directly affected by circumstances beyond the control of Jennifer Hennessy Artistry including but not limited to national emergency, adverse weather conditions, safety reasons etc no compensation will be offered. It is advised that clients should seek wedding/event insurance to cover these situations.  

Changes or Rescheduling Bookings:

  • 3 months notice is required if you decide to reduce the number of people for your wedding. If insufficient notice is given you will be charged the full amount quoted at your initial booking.

  • Location changes may result in revised quotation due to travel fees. In the case of a location change please notify us as soon as possible and you will be sent a revised quotation.

  • If you need to change the date of your wedding we will do our best to accommodate this where possible. If Jennifer Hennessy Artistry has an available date and not already booked we will transfer your booking deposit to the new date. If the new date is unavailable then the booking will be cancelled and the cancellation process stated above will apply. We will do our very best to help you source another artist where you can make your own arrangements but this cannot be guaranteed.

Cancellations or Changes due to Covid-19.

  • The booking deposit is non refundable however your deposit will be kept on file until you can reschedule your booking to an alternative date/time.  

  • In the event that you are not able to reschedule your date/time or choose not to reschedule, the booking deposit will be retained by Jennifer Hennessy Artistry due to administration costs and loss or earnings caused by allocating dates/times for your appointment. 

  • If you reschedule your date/time and Jennifer Hennessy Artistry is already booked on the new date, the booking deposit will be retained by Jennifer Hennessy Artistry due to administration costs and loss or earnings caused by allocating dates/times for your appointment. We will however do our very best to help you source another artist where you can make your own arrangements.

Travel:

  • Travel charges of €0.50 per km will apply for any mobile service. Travel fee will be quoted during booking.

  • Where car parking is restricted, it is your responsibility to arrange parking or incur the cost of any parking fees.

  • If city, on street or hotel parking is required the fees will be added to your quotation.

  • In some cases the cost of a BnB or hotel stay may be needed.

  • Flights and accommodation and any additional travel arrangements for overseas weddings must be paid for in full. 

Price:

  • Prices are reviewed yearly and subject to change without notice.  Any previously agreed prices will be honoured. 

Photography:

With the client’s consent, Jennifer Hennessy Artistry reserves the right to take photographic or video recordings of any make-up applications, and may use any such for promotional and/or commercial purposes . This will only be done under client permission and consent. The client can withdraw consent at any time. Images may be used on our website or social media pages to promote our profile and work to future potential clients.

Health & Safety:

Jennifer Hennessy Artistry is not, under any circumstances, responsible for any allergic reactions to products used. The onus is on the client to give advance notification if you or any of your group/wedding party have particular hypersensitivity that you are aware of. Should you bring your own products we will be happy to use then. 

To ensure the health and safety of our makeup artist and clients, Jennifer Hennessy Artistry reserves the right to refuse service on any clients displaying contagious viral symptoms including but not limited to vomiting, diarrhoea, strange rashes etc

Children in attendance of the booking are to be supervised by a responsible adult at all times.